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Service beyond your expectations - it's not just what we believe,
it's who we are!
Click
here for the Sales Team!
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Thanks to
everyone that participated
in our 2010 NCAA Bracket Challenge. We had two pools of entrants that
each competed for a grand prize of a $100 gift certificate. The HMF
South pool consisted of 15 entrants, and was won by Brian M. of Raleigh,
NC. The other pool, HMF North, consisted of 21 entrants and was won by
Barry S. of Elmhurst, IL. Thanks for playing!
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HMF EXPRESS
GOES "GREEN"!
For the next few months,
information will be included with your invoices regarding the option
of electronic ACH transfers. This means easier, faster payment
with less impact on the environment. All the details are provided, and we
hope you'll take advantage of this opportunity to be more
"green"!
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Can YOU Find It?
Our
website is full of links, charts, videos, and all sorts of useful
information that comes in handy every day! Have you checked it out
lately?
Find
the name of the "character" featured in one of a series of ads
we ran in Doors and Hardware
magazine. You'll find it on our website....click HERE to submit your
answer.
The
first ten correct replies will receive an HMF Express koozie. Good luck!
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NEW
PHONE CAPABILITIES
We
have implemented a new phone system! Our updated system is
internet based, and will provide numerous benefits to our valued
customers.
Our
non-valued customers will receive no benefits at all.
Kidding! Just seeing if you're paying attention!
Positive
impact to you:
- Extended
service hours. Phones will ring at all extensions before and after
normal business hours so calls will roll into the auto-attendant
only if no one is available to pick up.
- Up to
date and easier to use voicemail systems.
- Voicemails
automatically forwarded to e-mail accounts; those with Blackberry
devices will be able to service your needs even if out of the
office.
- Caller
ID helps us identify you faster and record your call back numbers
more easily. Also, we can avoid your call if you're not nice.
Again, kidding!
- We
continue to have a live operator to assure you get what you need
every time you call in. We felt it was bad policy to employ dead
operators - it's just not good for office morale.
- New
Direct Dial numbers for each sales person if you choose. Just ask
the next time you call and we'll give you the numbers!
Most importantly, you will continue to receive the
top level service you've come to expect from HMF Express!
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POWDER
COAT
By:
Mark Poston, VP, GM
Our powder coating application
for frames has been tested and conforms to ANSI Standard
A250.3-2006. Galvanealed samples
were subjected for 500 hours and cold rolled samples were subjected 316
hours per ASTM B-117 salt fog test.
Both samples showed no signs of creepage from scribe or
blistering. This far exceeds the
ANSI standard of 120 hours and should give our customers confidence
that our product is protected with one of the best primers coats in the
commercial door and frame industry.
Our powder coat system was
designed to support our quick-ship business model. We can hang a welded frame elevation
as large as 8/0 x 10/0 on the
line, apply a phosphate wash and rinse, then oven dry the part before a
coat of grey powder coat primer is applied by sensor controlled
guns. The part travels through a
380 - 400 degree oven where the powder cures and travels to an off load
area where it is removed from the line and loaded on a pallet and then
staged in our shipping area. The
whole process takes around 45 minutes and the part is actually ready to
ship as soon as it is removed from the line.
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HMFEXPRESS
www.hmfexpress.com
sales@hmfexpress.com
Phone: 866-452-1845
Fax: 910-452-1848
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